יום שלישי, 3 במאי 2011

Toxic behaviour

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A commentator drew attention to an article in the Globe and Mail about toxic employees, and speculated that this was what our President was referring to in her Town Hall address when she acknowledged the existence of some malcontents on campus. However, when I read the description of suspect behaviour in the article, it reminded me more of the behaviour of the employer rather than the employee:

Overt [toxic] behaviour can involve verbal harassment, demeaning public criticism, arbitrary changing of rules, goals and reassignments, insults, unfair treatment, manipulative behaviour, lying, cheating, cutting corners or social undermining and backstabbing.
The article goes on to say:

To suss out a toxic employee [employer?], you have to create opportunities for staff to let you know what’s going on and, more importantly, you have to listen. That could be as simple as asking questions and paying attention to how staff are treating each other, Mr. Balhazard [director of HR excellence at the Human Resources Professionals Association in Toronto] says, or setting up an online survey, where staff could feel more comfortable expressing their concerns.
Or perhaps a blog? Is the BoG listening?

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